At Annexshops.com, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services.
### 1. *Information We Collect*
We collect various types of information to provide and improve our services. This includes:
– *Personal Information*: When you register, place an order, or contact us, we may collect personal details such as your name, email address, phone number, and billing/shipping address.
– *Payment Information*: We collect payment details such as credit card numbers, expiration dates, and billing information when you make a purchase. This information is securely processed by our payment gateway provider.
– *Log Data*: Our servers automatically record information (“Log Data”) whenever you visit our website. This may include your IP address, browser type, operating system, referring/exit pages, and date/time stamps.
– *Cookies and Tracking Technologies*: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that allow us to recognize you and remember your preferences.
### 2. *How We Use Your Information*
We use the information we collect for the following purposes:
– *To Provide Services*: We use your personal and payment information to process orders, deliver products, and provide customer support.
– *To Improve Our Services*: Log data and cookies help us understand user behavior, identify website performance issues, and improve our offerings.
– *To Communicate with You*: We may use your contact information to send updates, promotional offers, and other communications related to your account or purchases.
– *To Ensure Security*: We use your data to detect and prevent fraud, unauthorized transactions, and other security issues.
### 3. *Information Sharing and Disclosure*
We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:
– *Service Providers*: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and website hosting. These providers are obligated to protect your information and use it only for the services they provide to us.
– *Legal Requirements*: We may disclose your information if required to do so by law or in response to a valid request by a government authority.
– *Business Transfers*: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.
### 4. *Data Security*
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
### 5. *Your Rights*
You have the following rights regarding your personal information:
– *Access*: You can request a copy of the personal information we hold about you.
– *Correction*: You can request that we correct any inaccuracies in your personal information.
– *Deletion*: You can request that we delete your personal information, subject to legal obligations to retain it.
– *Opt-Out*: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
### 6. *Children’s Privacy*
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
### 7. *Changes to This Privacy Policy*
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
### 8. *Contact Us*
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Annexshops.com
Email: business.annexshop@gmail.com
Phone: +8801714633225
Address: 105, Siddique Bazar, Bangshal, Dhaka 1000