Shipping Policy
At Annexshops.com, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand how we handle the shipping process.
1. Shipping Methods and ChargesDelivery Methods: We offer standard and express shipping options. The availability of these options will depend on your location.Shipping Charges: Shipping charges are calculated based on the total weight of your order, delivery location, and the shipping method selected. These charges will be displayed at checkout before you confirm your order.Free Shipping: We occasionally offer free shipping promotions on select products or order amounts. Details will be available on our website during such promotions.
2. Order Processing TimeProcessing Time: Orders are typically processed within 2-3 business days after payment confirmation. During peak seasons or sales events, processing times may be slightly longer.Customization Time: If you have ordered custom-printed items, please allow additional time for the customization process. This usually takes 5-7 business days.
3. Delivery TimeEstimated Delivery Time: Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. Delivery times may vary based on your location and other external factors beyond our control.Tracking Your Order: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier’s website.
4. International ShippingAvailability: Currently, we only ship within [your country/region]. We plan to expand our shipping services internationally in the near future.Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or fees that may apply upon delivery. These charges are not included in the product price or shipping cost.
5. Shipping DelaysUnforeseen Delays: While we strive to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues. We will notify you promptly if there are any significant delays.
6. Undeliverable PackagesIncorrect Address: If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the shipping cost of resending the package.Failed Delivery Attempts: If the carrier makes multiple delivery attempts and the package is returned to us, the customer will be responsible for the shipping cost to resend the package.
